ballssetr.blogg.se - Call center representative part time

#Call center representative part time upgrade#
#Call center representative part time full#
#Call center representative part time software#
#Call center representative part time professional#

Research systems to find missing information as applicable coordinate with other departments to resolve issues when needed.

Ensure first call resolution through problems solving and effective call handling.

#Call center representative part time professional#

Handle inbound and outbound contacts in a courteous, timely, and professional manner.In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?

#Call center representative part time full#

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. While prior contact center experience isn't required, experience in customer service, technical support, inside sales, or back-office support in a contact center environment is a plus. This is an on-site, entry-level position. Schedules vary by site and project however, we can usually find something that works for everyone. Candidates should be highly reliable, have excellent communication skills, and be willing to learn on the job. There are a wide variety of project openings on government programs as well as some of the most recognizable brands in the world. In this role, you will identify customers' needs, research every issue, provide solutions, and upsell customers on new products and services. * Also seeking Spanish/English bilingual candidates.We are looking for part-time call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients.

#Call center representative part time software#

Experience with Call Center software a plus.

Excellent ability to maintain confidentiality and safeguard sensitive information.

Ability to work weekends and occasional holidays as needed.

Strong ability to maintain consistent punctuality and attendance.

Ability to self-manage and take appropriate initiative.

Ability to work in a structured, fast-paced environment, and adapt to change.

Comfortable working at a computer workstation for entire shift.

Good computer skills including use of Windows-based operating system, web browser, and email program with ability to learn new software.

Ability to communicate professionally with good oral and written communication skills, including proper use of sentence structure, grammar, and spelling.

Knowledge of the Bible and ability to pray concise, scripture-based prayers.

Excellent listening skills and ability to empathize with others.

Ability to work from home with access to a high speed internet router.

The successful candidate will have the following qualifications:

Must reside in Virginia, Tennessee or Texas.

Must have router available to hardwire into computer equipment.

Reliable high-speed internet access with a minimum of 5Mbps download speed and 1Mbps upload speed (no satellite dish, wireless internet service, or DSL).

Employees averaging 20+ hours per week accrue part-time vacation and sick leave and are eligible to participate in the 401(k). This is a regular, part-time position working at least 20 hours per week and paid at $11.50 per hour. This work from home position will communicate with established and prospective CBN partners to encourage financial support, inform, and minister through prayer using accepted biblical doctrine. The hours for our Nashville Call Center are 5am-11pm Central, Monday-Sunday.

#Call center representative part time upgrade#

We are seeking dedicated customer service professionals who are passionate about the mission of CBN and are ready to upgrade their job into a fulfilling career. The Christian Broadcasting Network (CBN) is looking for Call Center Representatives to join our dynamic inbound call center team.